Interested parties
Belvedere Travel is the UK Agent acting for the Turkish Gulet company based in Bodrum. The client making the booking/reservation is the Group Organiser, acting for his/her group of friends and family.
The contract
Correspondence between Belvedere Travel and the Group Organiser is conducted by email, digital and telephone. A legal contract (established by the correspondence and the issuing of an invoice) is binding once holiday dates have been agreed and the client's deposit has been cleared. The group Organiser is, from then on, responsible for supplying Belvedere Travel with all monies owed in the time frame below and all relevant and necessary information for travel to Turkey for All the members of his/her group.Belvedere Travel will not deal directly with other individuals in the group.
Payment
A deposit of 30% must be paid to Belvedere Travel by the Group Organiser at the time of booking. If the number of people in the party is confirmed, the deposit due is 30% of the charter fee and food/drink costs. If the number of clients is not yet certain, the deposit will be 30% of the charter and food/drink for the minimum of 6 adults. The full balance is due six weeks before the first day of the holiday. The holiday is not secure if the balance has not been paid before the six week deadline and Belvedere Travel retains the right to sell the week or period on to other clients. The original deposit will be forfeited.
Health Insurance and Passport Requirements.
Clients are responsible for and must have health and travel insurance. Passports and other critical information must be current for at least 180 days after leaving Turkey. Visas are no longer necessary for UK citizens. Belvedere Travel cannot accept any liability or responsibilities for these matters, which remain the sole responsibility of each individual client during their holiday. The Group Organiser is responsible for alerting his/her group to this requirement.
Cancellation.
The Group Organiser has the right to cancel, but charges will apply. The date of cancellation shall be the day that Belvedere Travel has been notified by email, digitally or hard copy during office hours between 9am and 5pm of the clients' wish to terminate their holiday. Notification after 5pm will be considered to have been received on the following working day.
If the Group Organiser wishes to cancel the agreement, he/she and their group will be charged the following;
| Up to 7 days | No charge |
| More than 90 days before the start date | 30% of the total price |
| Between 90 days & 42 days before the start date | 60% of the total price |
| 42 days before the start | 100% of the total price |
Belvedere Travel will supply invoices etc for any insurance claims.
Changes by the Gulet Providers
The Gulet Providers have the right to change or cancel the agreement due to circumstances beyond their control. If these circumstances are caused by the Gulet Providers they will repay the Group Organiser within a week after notification of the changes.
The Gulet Providers will offer, if possible, an equal or better alternative or deferment if major changes to the contract have to be made. The Gulet Providers have the right to change the journey depending on weather conditions whenever the captain of the gulet decides to do so. In this case, the clients have no right of compensation.
Complaints
Any dissatisfaction or problem experienced by the Group Organiser and his/her party should be raised with the captain as soon as it becomes apparent. The captain and his crew will endeavour to rectify the problem if it is within their control. The Gulet Providers will consider all complaints and if established that they are liable, they will consider compensation. Belvedere Travel will act as a go between on behalf of both parties.If a complaint cannot be resolved satisfactorily, the Group Organiser has the right to start legal procedures, however these must be started within one year after the orginal starting date of the holiday. English Law shall apply.
Exclusion and restrictions of the liability
Belvedere Travel is an intermediary between the Gulet Provider and the Group Organiser, and is not liable for damages or cancellation incurred by either party.
The Gulet Providers are not liable for damages usually covered by travel, medical and/or cancellation insurance of the clients. The liability of the Gulet Provider is limited to the monies originally paid to Belvedere Travel for the period agreed and the services provided on-board. This excludes excursions, water sports, flights, hotels and transfers and any other related expenses, which are the responsibility of the clients and the service provider concerned.
Force Majeure
Force Majeure is an extraordinary event or circumstance beyond the control of the parties, such as a war, strike, riot, crime, plague, virus or an Act of God. Belvedere Travel and the Gulet provider are not liable in these circumstances, but the holiday will be deferred if possible (normally to the following year). If the Group Organiser decides not to take up this offer, the cancellation policy/terms apply.
Health and Safety
Strict safety instructions are issued by the captain of the gulet soon after embarkation and displayed in cabins. It is imperative that clients adhere to these safety rules.The Gulet Provider has the right to remove clients if the execution of the route/journey is seriously hindered by excessive bad, unruly or dangerous behaviour.
Damage
The Group Organiser and his/her group are responsible for any damage they cause and are liable for any repairs required. Bills to be settled with the captain before leaving the gulet.
Good sailing!
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